Bee Business Savvy Training - Telephone Skills and Quality Customer Service
TRAINING ADDRESS CHANGED TO BROWN COW SWEETERY--103 SW Park Street Making the decision to keep learning is what makes us better people, employees, business owners and more! The Chamber of Commerce’s Bee Business Savvy Training Series is here to help. By participating in this live course for just one hour, two days in a row, you can receive a certificate on the topic of “Telephone Skills and Quality Customer Service”. You must attend both days to receive your certificate. Register for this complimentary class and mark your calendar for Thursday, September 28th and Friday, September 29th from 12:00 – 1:00 PM at Brown Cow Sweetery. (Please park on the side of the building or further down the street) Here are the learning outcomes you should be able to master at course completion: Describe the challenges of telephone customer service in today's world. Cultivate an excellent phone voice. Demonstrate first impressions. Describe methods for better listening. Describe ways to keep the conversation going. Describe conference calls and international calling etiquette. Describe etiquette for call transfers and holds. Describe best practices for using voicemail and taking messages. Summarize when to screen calls. Summarize best methods for selling on the telephone. Describe methods for soothing irate customers. Recognize when you have to say ''no''. Bring your lunch or order it at Brown Cow, if you would like and we'll supply the water and cookies.
Bee Business Savvy Training - Telephone Skills and Quality Customer Service
Making the decision to keep learning is what makes us better people, employees, business owners and more! The Chamber of Commerce?s Bee Business Savvy Training Series is here to help. By participating in this live course for just one hour two days in a row you can receive a certificate on the topic of ?Telephone Skills and Quality Customer Service?. Register for this complimentary class and mark your calendar for Thursday, September 21st and Friday, September 22nd from 12:00 ? 1:00 PM at the Visitor Center (Chamber) 55 S Parrott Ave. Okeechobee, FL 34972
Beginner Scrapbooking Class - Okeechobee County Library
Have you ever wanted to try scrapbooking but don't know where to start? Sign up for a Scrapbooking Class at the Okeechobee Library on Wednesday, September 27th @ 10:30 a.m.
Book Club - Okeechobee County Library
Join us at the Okeechobee Library on Thursday, September 28th at 2pm for Book Club! This month we will be discussing 'Woman on Fire' by Lisa Barr. Also every month we have a small FREE gift bag for attendees! REGISTRATION REQUIRED. Call 863-763-3536 to sign up!
Business Development Board of Okeechobee County Meeting
Business Development Board of Okeechobee County Board of Directors Meeting. To request a copy of the agenda or to submit a request please email Paulette@okeechobeebusiness.com.
Business Development Board of Okeechobee County Meeting
Business Development Board of Okeechobee County Board of Directors Meeting. To request a copy of the agenda or to submit a request please email Paulette@okeechobeebusiness.com.
Chair Yoga Class - Okeechobee County Library
Sign up for our FREE Chair Yoga Class on Saturday, September 16th @ 11:00 a.m. with expert instructor Taylor English from Wildwood Yoga & Wellness. Spaces limited; call 863-763-3536 to sign up.
Chess Open Play - Okeechobee County Library
Do you want to learn Chess or simply enjoy playing? Stop by the Okeechobee County Library on Saturday September 16th and 23rd from 12 - 3pm for Chess Open Play!
